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At Last: Affordable &
Reliable Hosting
In South Africa

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At Last: Affordable &
Reliable Internet
In South Africa

1. Compliance with Applicable Law

Protecting Customer privacy is of utmost importance to Virtual Hosting. Accordingly, Virtual Hosting has developed this Privacy Policy in order to safeguard the Customer's personal information and to protect the confidentiality thereof. In so doing, Virtual Hosting has taken cognisance of the provisions of the Constitution of the Republic of South Africa Act, 108 of 1996, the Electronic Communications Act, 25 of 2002 and the Protection of Personal Information Bill of 2006 (currently before the South African Law Commission) and the common law so as to ensure compliance with all relevant statutory requirements and best practice under South African law.

2. No Liability for Unauthorised Disclosure

While Virtual Hosting will do all things reasonably necessary to protect the Customer's rights of privacy whilst on the Virtual Hosting website, Virtual Hosting cannot accept any liability whatsoever for unauthorised or unlawful disclosure of the Customer's personal and confidential information made by third parties who are not subject to Virtual Hostingr's control.

3. Personal Information

For purposes of this Privacy Policy, "personal information means the Customer's name, surname, address, e-mail address, telephone number, cellphone number, ID number, physical address, company name, contact ID number, credit card or banking details."

4. Consent to Collection

By accepting the Virtual Hosting's Hosting Terms, the Customer consents to Virtual Hosting's collection of personal information on an ongoing basis for the continued

5. Types of Personal Information Collected

Virtual Hosting collects personal information when a Customer submits an application form to make use of Virtual Hosting's Services. If you choose to pay for the Services you order from Virtual Hosting by way of debit order, Virtual Hosting will request your banking details to include in the periodic debit order transactions. Virtual Hosting also collects personal information for purposes of improving its Service offering and for purposes of increasing service efficiency.

6. Customer Data

The Customer Data collected by Virtual Hosting is used solely in connection with granting you access to the website, for purposes of monitoring the Reseller/Customer's use of the website so as to limit or prevent breaches of security.

7. Disclosure of Personal Information

Subject to your right to withdraw your consent in certain instances, you agree that we may obtain your personal information and use it, for certain specified purposes, including for, internal Virtual Hosting marketing and contract administration as well as to enable us to collect your debit order payment. We will also provide personal information to law enforcement authorities in response to subpoenas and other lawful requirements where we believe that the disclosure of such personal information is necessary to identify, contact or institute legal proceedings against third parties who jeopardise the provision and rendering of the Services by Virtual Hosting.

8. Retension of Personal Information

All personal information will only be retained for as long as it is necessary to fulfil the purposes mentioned in clause 7 above.

9. Accurate and Up To Date

Virtual Hosting will use its best endeavours to keep the personal information it collects as accurate, complete and up to date as is necessary for the purposes mentioned in clause 7 above, and Virtual Hosting shall, from time to time, request the Customer to update its personal information on the website. You are able to review or update any personally identifiable information that we hold on you by e-mailing us or phoning us. Please note that in order to better protect you and safeguard your personal information, we do take steps to verify your identity before granting you access to your account or making any corrections to your personal information.

10. Security

Virtual Hosting uses encryption, firewalls and other security technology and procedures to help protect the confidentiality of your personal information and prevent unauthorised access or improper use thereof. All personal information is securely stored in Virtual Hosting's Customer Database.